At Crown&Cub, we aim to deliver your orders quickly and safely.
1. Shipping Coverage
We currently ship across India.
Orders are shipped through trusted courier and logistics partners.
2. Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Locations: 7–10 business days
Delivery timelines may vary depending on:
- product availability
- courier partner delays
- weather conditions
- public holidays
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
Crown&Cub may offer:
- free shipping on eligible orders
- promotional shipping discounts during campaigns
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
Customers can use the tracking number to monitor shipment progress.
6. Delivery Attempts
Courier partners generally make 2–3 delivery attempts.
If delivery fails due to:
- incorrect address
- unavailable recipient
- refused delivery
the order may be returned to us.
Additional shipping charges may apply for re-dispatch.
7. Delayed Deliveries
While we strive for timely delivery, delays may occur due to circumstances beyond our control.
Crown&Cub is not liable for delays caused by:
- courier disruptions
- natural disasters
- regional restrictions
- public holidays
8. Damaged Package
If your package arrives damaged:
- do not accept the package if visibly tampered
- contact us immediately with photos
- report within 24 hours of delivery
Email: support@crownandcub.com